{"id":1109,"date":"2011-02-24T06:27:48","date_gmt":"2011-02-23T22:57:48","guid":{"rendered":"http:\/\/akreditasi.web.id\/?p=1109"},"modified":"2011-02-24T06:33:27","modified_gmt":"2011-02-23T23:03:27","slug":"angket-kepuasan-pelanggan-atas-pelayanan-igd","status":"publish","type":"post","link":"http:\/\/snars.web.id\/rs\/angket-kepuasan-pelanggan-atas-pelayanan-igd\/","title":{"rendered":"Angket Kepuasan Pelanggan atas Pelayanan IGD"},"content":{"rendered":"

RUMAH SAKIT AKREDITASI.WEB.ID<\/strong><\/p>\n

@jokoblitar<\/strong><\/p>\n

================================================<\/strong><\/p>\n

ANGKET PELAYANAN IGD<\/strong><\/p>\n

Tanggal \/ Jam : \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.<\/p>\n

Nama pasien\u00a0\u00a0 : \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. ( Kami akan rahasiakan identitas anda, boleh tidak diisi ) <\/strong><\/p>\n

Bapak \/ Ibu \/ Saudara yang terkasih dalam rangka meningkatkan pelayanan di IGD Akreditasi.web.id, kami mohon kesediaan anda untuk mengisi angket ini dengan cara memberikan tanda lingkaran pada jawaban yang anda rasa tepat. Terimakasih atas bantuan anda, semoga angket ini bermanfaat bagi kita semua<\/p>\n

PERTANYAAN :<\/p>\n

1.\u00a0\u00a0\u00a0\u00a0\u00a0 Sudahkah\u00a0\u00a0 pelayanan\u00a0 di\u00a0 IGD\u00a0 RS ini sesuai\u00a0 dengan\u00a0 yang anda inginkan ?<\/p>\n

a. Ya\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 b. Tidak<\/p>\n

2.\u00a0\u00a0\u00a0\u00a0\u00a0 Apakah\u00a0 anda dilayani\u00a0 oleh petugas dalam waktu <<\/span> 10 menit ? (10 menit bisa diganti sesuai respon time rs anda)<\/p>\n

a. Ya\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 b. Tidak<\/p>\n

3.\u00a0\u00a0\u00a0\u00a0\u00a0 Apakah\u00a0 keterampilan\u00a0 petugas\u00a0 IGD dalam memberikan pelayanan sudah \u00a0cukup baik ?<\/p>\n

a. Ya\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 b. Tidak<\/p>\n

4.\u00a0\u00a0\u00a0\u00a0 Apakah\u00a0 petugas\u00a0 IGD sudah memberikan\u00a0 informasi\u00a0\u00a0\u00a0 yang\u00a0\u00a0 anda\u00a0\u00a0 inginkan \u00a0dengan tepat ?<\/p>\n

a. Ya\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 b. Tidak<\/p>\n

5.\u00a0\u00a0\u00a0\u00a0 Apakah\u00a0 sikap\u00a0\u00a0\u00a0 petugas\u00a0\u00a0\u00a0 IGD\u00a0\u00a0 dalam memberikan\u00a0\u00a0 pelayanan\u00a0 sudah\u00a0 cukup baik ?<\/p>\n

a. Ya\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 b. Tidak<\/p>\n

Kritik dan Saran :<\/p>\n

\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026…\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026…\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/address>\n
\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026…\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026…\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/address>\n
\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026…\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026…\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/address>\n
—0O0—
\n<\/address>\n
TERIMAKASIH<\/address>\n
Masukkan lembar evaluasi ini Ke dalam kotak saran yang tersedia<\/address>\n
Atau dikirimkan lewat surat ke alamat kami.<\/address>\n
————————————————————————————————<\/address>\n
<\/address>\n

EVALUASI DAN ANALISA<\/strong><\/p>\n

HASIL ANGKET PELAYANAN<\/strong><\/p>\n

IGD AKREDITASI.WEB.ID<\/strong><\/p>\n

<\/strong><\/p>\n

Triwulan I\/II\/III\/IV tahun 2011 (* 4 x pertahun)<\/strong><\/p>\n

<\/strong><\/p>\n

A. <\/strong>Metode penggumpulan \u00a0data<\/strong><\/p>\n

Angket pelayanan di IGD Akreditasi.web.id diberikan terhadap pasien di IGD sebagai salah satu upaya untuk meningkatkan mutu pelayanan medis di IGD Akreditasi.web.id. Angket ini berisi 5 pertanyaan dengan dua pilihan jawaban ( Ya atau Tidak ) dan mengisi kritik dan saran bila ada. Pembagian angket dilakukan secara acak terhadap pasien gawat darurat dengan jumlah yang mewakili jumlah pasien gawat darurat secara keseluruhan.<\/p>\n

Setelah data terkumpul kemudian dilakukan pengolahan data atau analisis. Pengolahan data dilakukan setiap akhir bulan dan evaluasi dilakukan setiap akhir triwulan.<\/p>\n

Dari 150 angket yang disebar kepada keluarga pasien gawat darurat di IGD, kemudian di lakukan penggolahan data sebagai berikut :<\/p>\n

Standarisasi Hasil Angket adalah sebagai berikut :<\/p>\n

1.\u00a0\u00a0\u00a0\u00a0\u00a0 Untuk pertanyaan Ya dan Tidak :<\/p>\n

Nilai (%) = ( jawaban ya \/ jumlah soal ) x 100%<\/p>\n

Kriteria hasil tersebut di kelompokkan berdasarkan :<\/p>\n

a.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Pelayanan baik jika didapat hasil > 80 %<\/p>\n

b.\u00a0\u00a0\u00a0\u00a0\u00a0 Pelayanan cukup baik jika didapatkan hasil 60 \u2013 80%<\/p>\n

c.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Pelayanan kurang baik jika didapatkan hasil < 60 %<\/p>\n

2.\u00a0\u00a0\u00a0\u00a0\u00a0 Untuk saran dan kritik di klasifikasikan secara garis besar, dikelompokkan dalam kelompok besar persoalan.<\/p>\n

B. <\/strong>Hasil \u00a0pengumpulan data <\/strong><\/p>\n

a.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Data dengan jawaban Ya atau Tidak<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
NOMOR<\/strong><\/p>\n

RESPONDEN<\/strong><\/td>\n

JUMLAH JAWABAN YA<\/strong><\/td>\nPROSENTASE<\/strong><\/p>\n

( % )<\/strong><\/td>\n

KETERANGAN<\/strong><\/td>\n<\/tr>\n
1.<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
2.<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
3.<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
4.<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
5.<\/td>\n3<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
6.<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
7.<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
8<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
9<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
10<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
11<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
12<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
13<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
14<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
15<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
16<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
17<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
18<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
19<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
20<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
21<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
22<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
23<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
24<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
25<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
26<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
27<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
28<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
29<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
30<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
31<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
32<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
33<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
34<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
35<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
36<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
37<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
38<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
39<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
40<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
41<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
42<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
43<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
44<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
45<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
46<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
47<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
48<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
49<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
50<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
51<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
52<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
53<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
54<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
55<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
56<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
57<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
58<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
59<\/td>\n3<\/td>\n60%<\/td>\nBaik<\/td>\n<\/tr>\n
60<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
61<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
62<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
63<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
64<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
65<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
66<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
67<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
68<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
69<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
70<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
71<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
72<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
73<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
74<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
75<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
76<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
77<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
78<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
79<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
80<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
81<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
82<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
83<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
84<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
85<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
86<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
87<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
88<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
89<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
90<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
91<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
92<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
93<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
94<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
95<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
96<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
97<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
98<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
99<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
100<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
101<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
102<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
103<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
104<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
105<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
106<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
107<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
108<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
109<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
110<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
111<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
112<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
113<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
114<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
115<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
116<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
117<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
118<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
119<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
120<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
121<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
122<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
123<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
124<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
125<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
126<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
127<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
128<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
129<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
130<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
131<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
132<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
133<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
134<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
135<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
136<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
137<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
138<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
139<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
140<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
141<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
142<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
143<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
144<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
145<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
146<\/td>\n4<\/td>\n80%<\/td>\nBaik<\/td>\n<\/tr>\n
147<\/td>\n3<\/td>\n60%<\/td>\nCukup<\/td>\n<\/tr>\n
148<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
149<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n
150<\/td>\n5<\/td>\n100%<\/td>\nBaik<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

b.\u00a0\u00a0\u00a0\u00a0\u00a0 Data kritik dan Saran<\/p>\n

Dari 150 angkat yang di sebar, diambil secara garis besarnya kritik dan saran yang muncul diantaranya :<\/p>\n

Kritik :<\/p>\n

1)\u00a0\u00a0\u00a0\u00a0\u00a0 Kurangnya kebersihan dalam ruangan<\/p>\n

2)\u00a0\u00a0\u00a0\u00a0\u00a0 Ruangan terlalu sempit<\/p>\n

3)\u00a0\u00a0\u00a0\u00a0\u00a0 Sebaiknya di beri sekat atau korden<\/p>\n

Saran :<\/p>\n

1)\u00a0\u00a0\u00a0\u00a0\u00a0 Perlu di jaga kebersihan dalam ruangan maupun pada pasien<\/p>\n

2)\u00a0\u00a0\u00a0\u00a0\u00a0 Perlu adanya penambahan atau pelebaran ruangan<\/p>\n

3)\u00a0\u00a0\u00a0\u00a0\u00a0 Agar antara pasien satu dengan yang lain dapat tenang mohon adanya sekat.<\/p>\n

C. <\/strong>Kesimpulan <\/strong><\/p>\n

Pembahasan :<\/p>\n

Berdasarkan hasil pengumpulan data, dapat diketahui dari 150 responden sebagian besar\u00a0 (\u00a0 88,6 % ) responden menerangkan bahwa pelayanan di IGD Akreditasi.web.id Baik. Data ini juga di dukung dengan \u00a0adanya kritik dan Saran yang dapat meningkatkan pelayanan di IGD Akreditasi.web.id.<\/p>\n

D. Rekomendasi<\/strong><\/p>\n

<\/strong>1)\u00a0\u00a0 Melakukan survey kepusan pasien secara berkala tiap 3 bulan sekali untuk\u00a0\u00a0\u00a0\u00a0\u00a0 dapat mengetahui tingkat pelayanan yang telah diberikan.<\/p>\n

2)\u00a0 \u00a0Perencanaan kedepan untuk memperluas ruang IGD\u00a0 sebagai upaya untuk meningkatkan pelayanan kegawat daruratan di IGD Akreditasi.web.id.<\/p>\n

MayaCity, 28 Februari 2011<\/p>\n

Kepala\u00a0 IGD<\/p>\n

( dr. Akreditasi.web.id)<\/p>\n

<\/div>\n

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RUMAH SAKIT AKREDITASI.WEB.ID @jokoblitar ================================================ ANGKET PELAYANAN IGD Tanggal \/ Jam : \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. Nama pasien\u00a0\u00a0 : \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026. ( Kami akan rahasiakan identitas anda, boleh tidak diisi ) Bapak \/ Ibu Continue Reading →<\/a><\/p>\n

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